Have the Changes in Employee Culture Predicted and/or Contributed to the Rise of Social Media?
It may not be an obvious exercise to connect the changes in employee culture over the past 30 years and the current rise of social media, however when you look at the general patterns and focal points for both, you begin to see that the changes that began to take place some 30 years ago, may have played a key role in developing the environment we find ourselves in today.
Back when our parents grew up, the culture supported the idea that your "career" would be only with a handful of employers. People went to college or a technical school, graduated and then became part of the American culture, where it was not uncommon for people to spend 15, 20 or even 30 years with a single company. Some earned a living wage at first, and worked their way up, while others worked in the same job for their entire 30+ year career.
It's not hard to understand why that culture was different. They had pensions, employee loyalty incentives, retirement programs that were calculated based on their life-long commitment to the company and so on. People worked 9-5 jobs, with very little technological interference, and the majority of their 8 hour day was behind a desk or out on service or sales calls. Communication with clients and with your colleagues in the company was face-to-face just about all the time, and that was the way the culture accepted these types of professional positions.
Life was good, and people felt stable at one job. They felt stable having only maybe a handful of different bosses over their entire service at the company, and they accepted the fact that the American Dream was to own a home and raise a family where people conversed around the dinner table. They didn't just accept it, but the majority of Americans defined their life by their career and company choice. They were who they worked for, and the culture of their friends and family usually surrounded a single or only a handful of brand names.
Oh my, how times have changed, right? Just about everything from the past has been completely rewritten for today. And while we have not rewritten history, in many cases we have rewritten culture's acceptance of many of the points I make above.
We live no longer in a culture where someone will spend their entire career at a single company. In fact, our leaders now encourage us to work for different companies. We do not accept a destiny where we have one or two professional experiences and then retire.
Why? Well the answers are both simple and complex. The simplest, pensions, at least those that were once intact in some of the strongest industries are no longer. Thanks to Social Security and company views on retirement, the retirement card has been leveraged on the employee. No longer does the employer have to worry about taking care of their staff after they retire. The American dream of owning a house and staying in it, is well, gone. Not just because of the recent economic climate, but because people don't stay in one place due mostly to their employment choices. The use of newer technologies simply does not allow us to benefit from the previous generation's single career lifestyle nor does technology support that model. And one of the simplest reasons of all: people just want to do new things.
And so, over the years people began to change their outlook on what a career is defined as. Some argue that it was the academic community who pushed new professionals into a mindset of "many jobs = more experience = better rounded candidate for the next job," while others argue that the companies themselves, as times changed, in fact thrived on turn-over in the company, because turn-over allows for fresh thinkers. When you lay people off, or help people move on to other opportunities, many have argued that you actually create more opportunity for a hiring company to bring in fresh talent and that outweighs the talent you are losing. Whatever your opinion on this, it is clear that most professionals these days will not spend more than 5 years in a single position or in many positions in a single company.
And so the need for social media was born.
As people shifted to a more mobile mindset, and as career advisors, coaches and other industry leaders have pushed professionals to seek multiple opportunities over the course of their career, what has happened is that our career culture has become one where people are driven to do reach new heights professionally, but most importantly they want to reach those new heights for new companies which are within new networks of people.
And with this new mindset in place, there was a need for connectivity like never before. No longer could you see the same people in an office for 30 years and go home and see the same neighbors. It was becoming crystal clear that the days of living within a single network were over. And so people began to move, their career titles changed, their networks of colleagues changed, and the house that they went home to every night changed, sometimes over and over and over again.
As people's networks began to change, our drive to stay connected to people played a critical role in the rise of social media and the supporting networks. LinkedIn, Facebook and many others have been proving this notion for several years now. Not only do we want to stay connected to those we already know, we want to build new networks. We want to not only tweet, but we want to now rank twitter users so that we can see who has the best reliability in giving us reliable and trustworthy data. The social networks have now turned into networks that not only allow people to stay connected, but connect people to places, and that validates those people in our networks by allowing the community to decide who has the best opinions and information to share. These types of services are providing us with the ability to do things that previously were only done face-to-face.
Clearly this new way of staying in touch with our friends, colleagues, business associates and family members is not going to change anytime soon. For a moment though, think about what it would be like to stay in the same job for 30 years, to connect with the same people every day, and to see the same neighbors when you arrive at your driveway every night. The world seemed so much smaller back then, and now, it would seem that there is no limit to how we connect, or who we connect with.
The changing of a professional culture may not have predicted the rise of Social Media, but it surely is one of the major factors in contributing to the need for it. While we wait for that next opportunity to arise, and we get excited about adding yet another position title to our LinkedIn page, or another colleague or friend on Facebook, remember that it didn't always use to be this way.
The days of someone living and working within a single network are almost completely gone, and I hope that for the next generation, connectivity does not completely cancel out the need for a friendly face-to-face meeting or chat at the office water cooler.

